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this post was submitted on 29 Apr 2024
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Linux
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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So it works on windows? If so, then it's probably not a hardware issue.
What I could recommend to help track down the issue:
If it's none of the above, you might need to get your hands dirty
journalctl --boot -xe
) maybe something will jump outsudo udevadm monitor
That might give you a hint of what's going on.
There's a change something isn't working in terms of drivers. You can probe her computer with the executable from https://linux-hardware.org/ and share uploaded result here. Maybe there'll be an indication of a missing driver or something.
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