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"PSN isn't supported in my country. What do I do?" Arrowhead CEO: "I don't know" (lemmy.world)

submitted 4 months ago by slaacaa@lemmy.world to c/games@lemmy.world

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[-] Aphelion@lemm.ee 10 points 4 months ago* (last edited 4 months ago)

This isn't about Sony "relenting", Arrowhead needs Sony's PSN support network to deal with support tickets: it's the whole reason Arrowhead signed up with a publisher instead of self publishing and developing an international workforce of support agents. I hate Sony as much as the next person but let's be honest, Arrowhead needs Sony and PSN, and it makes sense given they want to spend their time making games rather than getting into being a publisher and help desk.

Ultimately, Arrowhead should have made it a day one requirement and delisted the game on Steam for every country that lacks PSN support. Instead Arrowhead and Sony decided to let it ride and enjoy the sales and accompanying popularity.

[-] Kedly@lemm.ee 7 points 4 months ago

And now because of that the PSN requirement is a poison pill. If that was a requirement from the get go, I likely would have reluctantly agreed to it. It now being retroactively enforced means if Sony doesnt relent, I and likely a lot of others will abandon the game and do what we can to get a refund, which will end up costing them a lot of money

[-] undeffeined@lemmy.ml 1 points 4 months ago

It was a requirement from the beginning but it was not enforced due to the initial server issues. It was always there....

Not saying it's a good thing but a lot of the discourse I see online seems to overlook that crucial detail and imply this was pulled out of the blue with no warning.