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submitted 3 months ago by slaacaa@lemmy.world to c/games@lemmy.world
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[-] Chozo@fedia.io 126 points 3 months ago

That's why Spitz said to be angry in the Steam reviews instead of their Discord. People mistakenly took it as a dismissive whine, but that was actually a very important comment that I feel many people overlooked. Sony ain't gonna do anything differently unless there is actual, tangible damage to their brand. That damage doesn't come from chat rooms, that comes from storefront reviews.

Keep the bad reviews coming if you want any hope of Sony relenting.

[-] kautau@lemmy.world 65 points 3 months ago

Doing a pretty good job so far

[-] brbposting@sh.itjust.works 5 points 3 months ago
[-] henfredemars@infosec.pub 41 points 3 months ago

I really hope Steam doesn't consider this "review bombing" and take down such reviews. The response is entirely justified.

[-] 8ender@lemmy.world 51 points 3 months ago

Good guy Valve appears to be quietly figuring out refunds for folks, even though almost all are above the hours played limit

[-] EldritchFeminity@lemmy.blahaj.zone 42 points 3 months ago

Reminder that the hours played rule is only a limit for the automated refund system. You can request a refund for a game at any time for any reason. It just has to be manually reviewed and deemed justified by a person.

[-] SchmidtGenetics@lemmy.world 19 points 3 months ago

I wonder if it’s more damage control, why are they allowing games to be sold in markets where the mandatory linking wasn’t possible?

Steam should know this limitations, the devs knew about the requirements from Sony, it was listed on the store page since it was listed.

[-] fluckx@lemmy.world 20 points 3 months ago

Apparently they recently updated the store to no longer sell in unavailable psn regions.

[-] Kedly@lemm.ee 5 points 3 months ago

Its probably BOTH damage control AND Valve being staffed by PC nerds who ALSO dont want toxic console BS infecting the PC Sphere

[-] Aphelion@lemm.ee 10 points 3 months ago* (last edited 3 months ago)

This isn't about Sony "relenting", Arrowhead needs Sony's PSN support network to deal with support tickets: it's the whole reason Arrowhead signed up with a publisher instead of self publishing and developing an international workforce of support agents. I hate Sony as much as the next person but let's be honest, Arrowhead needs Sony and PSN, and it makes sense given they want to spend their time making games rather than getting into being a publisher and help desk.

Ultimately, Arrowhead should have made it a day one requirement and delisted the game on Steam for every country that lacks PSN support. Instead Arrowhead and Sony decided to let it ride and enjoy the sales and accompanying popularity.

[-] Kedly@lemm.ee 7 points 3 months ago

And now because of that the PSN requirement is a poison pill. If that was a requirement from the get go, I likely would have reluctantly agreed to it. It now being retroactively enforced means if Sony doesnt relent, I and likely a lot of others will abandon the game and do what we can to get a refund, which will end up costing them a lot of money

[-] undeffeined@lemmy.ml 1 points 3 months ago

It was a requirement from the beginning but it was not enforced due to the initial server issues. It was always there....

Not saying it's a good thing but a lot of the discourse I see online seems to overlook that crucial detail and imply this was pulled out of the blue with no warning.

this post was submitted on 05 May 2024
965 points (97.7% liked)

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