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Reddit is DOWN for thousands of users
(www.dailymail.co.uk)
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this post was submitted on 19 Sep 2024
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Somewhat tangential question: Why do so many sites have links to an external status monitoring site, but when the site is down and you go to check the status on that external status monitoring site, it says everything's fine? What's the point of the status site if it doesn't actually acknowledge that there's any sort of outage nor provide any info on it?
There are a few options off the top off my head
There are probably other cases. I don't know the architecture in this case, so I won't speculate at any others.
Maybe it's not automated and whoever is responsible isn't awake yet.
Yeah, I thought of that a few minutes later and was too lazy to edit. I also thought maybe it's semi-auto and someone needs to verify it manually before allowing the UI to show
You mean redditstatus.com? Might be linked to internal ticket portals.
If you ask because of the domain, it might be to be resilient if theres an issue with the TLD of the company e.g. status.example.com vs status-example.com
At one of the tech companies I worked at, “uptime” was one of the primary metrics that was advertised to customers. There was never a written policy, but management HIGHLY discouraged updating the outage dashboard unless the world was literally on fire, because it made their vanity metric look bad in advertisements.
…yes that’s as dumb as you think it is, but it’s quite common in the tech industry.