this post was submitted on 19 May 2025
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I cannot impress upon you all how much I loathe FedEx. I feel like they go out of their way to mess things up.
It's amazing the difference a union makes for customer satisfaction isn't it?
Note: USPS & UPS are both unionized.
UPS - Union, drivers are the MOST senior positions and get about $150k a year (I think they're hourly? With really really really good holiday and OT) with great benefits (afaik). Everything is insured, and drivers are generally held to incredibly high standards.
FedEx - ground delivery drivers are not union. They aren't even employees. They're independent contractors so that FedEx can save money with MINIMAL liability. Drivers own their own route and trucks, and have to pay for everything. It's basically a mini franchise and you do not make very much, there are no benefits.
These companies are NOT the same at all.
I had no idea about FedEx! Whenever someone sends us a package via FedEx, it's always delayed 1-2 days from the delivery date, regardless of the service level. This explains a lot.