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Amazon Delivery Drivers Walk Out in First-Ever Driver Strike | Vice (www.vice.com)

submitted 1 year ago by dirtmayor@beehaw.org to c/news@beehaw.org

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[-] ptz@dubvee.org 6 points 1 year ago* (last edited 1 year ago)

Are you...being sarcastic?

The last time I had to engage Amazon customer support, I had to go through like 2 levels of chatbots.

[-] SemioticStandard@beehaw.org 1 points 1 year ago

No, it was always known as being awesome. I've never personally had a problem talking to a human if I needed to -shrug- And whenever I have, they've always done extra to fix things.

[-] ptz@dubvee.org 3 points 1 year ago

I will take your word for it, then. While I rarely need to reach out to them, my most recent experience with their support was less than stellar.

[-] SemioticStandard@beehaw.org 2 points 1 year ago

Hey man I’m not saying you’re wrong. I believe what you’re saying. Maybe it’s another one of those things that used to be really good, but has gone down hill over time.

[-] melonplant@latte.isnot.coffee 1 points 1 year ago

It's gotten worse very recently. Agreed they are usually on top of complaints. Keep in mind Amazon charges third party sellers a ton and passes the fees on to us, so they can afford a refund here and there.

https://www.forbes.com/sites/pamdanziger/2021/02/05/amazons-third-party-marketplace-is-its-cash-cow-not-aws/?sh=908742521c03

Like all companies they're shifting to shaft the user.

this post was submitted on 17 Jun 2023

502 points (100.0% liked)

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