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A phenomenon I've seen that's rather interesting is I moved from the US to Spain, and everyone here is friendly and far more trusting and kind to random strangers than the US ever was. My suspicion and anxiety around strangers has dropped significantly.
The number of random conversations I get into is much higher, people take an active interest in small talk even when standing in line, I've had more people randomly approach me to ask for help, and the idea of someone hurting you physically is an alien concept.
If you're from the US, I think the US is just cooked man. Spanish internet, at least from what I've been able to find, is also more civil, even in places talking politics. Now maybe I'm not in the myriad of WhatsApp groups where people are actually getting I to it, but the public facing side of things is far more civil, and I rarely see Spaniards in mainstream socials like reddit and whatnot. The joke I've heard is that Spain "hasn't really gotten on board with the internet yet".
I think that the modern internet is fed by a social media stream that incentivises devisiveness. Engagement is higher on negative posts, and engagement drives the algorithm. I've long been against algorithms feeding you content because those algorithms are slanted to keep you engaged longer, which means showing you content that will upset you, then calming you down with kitten photos until you're ready to get into another fight.
So to answer your question, I don't think it's a chicken and egg problem, I think it's a problem with amplification. I think the English speaking internet has long been US centric (or at least caters to the US unfairly) and the US has bred a suspicious and anxiety ridden society. Then corporations came along and figured out just how much gas to put on that fire to squeeze money out of people through social media to take control of what was once a free space of creativity and turn it into an engagement farm, where art and conservation has been converted to "content" and distressing news and devisive conversation has become tools to keep you invested in your feed long enough for them to build a consumer profile on you to ship you targetted ads on Amazon. This in turn amplifies the suspicion and fear already inherent in the meatspace sphere, which feeds the online polarization.
When you stop either one - either unplugging or entering a calm and connected IRL space (like I did) you break the amplification, and the anxiety stops. This is why "internet detox" is a thing people try to do.
The internet in its current form is addictive, and like a parasite corporations have learned exactly how much they can take from you and not kill you. It wants to keep you engaged and scared, but it is also exploiting societal issues that were already present to begin with.