this post was submitted on 28 Jun 2026
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Ford hired AI and sacked humans. It backfired badly (www.the-independent.com)
submitted 1 day ago by FlashMobOfOne@lemmy.world to c/technology@lemmy.world
64 comments fedilink hide all child comments
 

Ford has admitted to rehiring hundreds of human workers after its aggressive AI adoption strategy backfired.

The US automaker hired over 350 veteran engineers, referred to internally as “gray beards”, over the past three years in order to address mistakes made by automated systems.

The staff will lead quality reviews after the automation issues cost the company billions of dollars, Bloomberg reported, while some workers will also help improve and train the AI systems.

“We had been relying more and more on automated quality systems and not getting the desired results,” said Kumar Galhotra, Ford’s chief operating officer.

“We brought back technical specialists and they hunt for failure points before a part ever reaches the plant floor.”

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[–] Fishnoodle@lemmy.world 18 points 1 day ago* (last edited 1 day ago) (1 children)

Yeah. They're just butt hurt because with actual competition they couldn't charge 60k+ for an over engineered piece of shit that will strand you at any given time because of a software or hardware failure.

My inlaws just bought a new Ford, some SUV thing, haven't had it a year, and there's already a recall because of a software issue. The automated Avoidance system has a bug where it can be triggered at incorrect times. WHICH WILL CAUSE THE VEHICLE TO SUDDENLY SLAM THE BRAKES WITH NO WARNING OR HUMAN INTERACTION.

like what the actual fuck. That's an issue that could absolutely cause a serious accident. Everyone who owns that model should be getting at least 10k in addition to the issue being fixed asap

[–] FlashMobOfOne@lemmy.world 4 points 1 day ago

100%

A better product means Ford has to actually produce better products, which cuts into the number of megayachts their CEO, board, and shareholders can squeeze out of their workers.