Whenever I hear somebody moving to a Macbook and make any sort of complaint onkine, lots of people unhelpfully tell you to buy a $1000+ iPhone and that will solve all your problems, or when an Android user is "switching to iPhone", a similar thing happens with "just use a Mac". Why the hell do you need to purchase all the expensive devices to just use one?
Most of the time, using an iPhone, Mac, etc., does not "just work". Maybe the UI is simply not very usable (not just Liquid Glass, see MacOS's terrible implementation of a settings app, iOS not having an option to combine the quick settings and notifications), third-party devices (headphones, chargers, tablets, etc.) simply do not work well (no, "get the iDevice" is not helpful!), iOS having the most ass file management that may as well not exist, all the different bugs poking around everywhere (through my own experiences with iOS* and my friend's with MacOS), etc. "Give more money to Apple to fix it" is not good advice and does not help to solve anything.
Why is it that, when Apple has inherently worse hardware, everybody seems to put up with it? On their Macs, you have 60 Hz LCD displays on a $1000+ laptop, no good ports selection unless you spend thousands more, ridiculously priced memory and storage upgrades that would be a death sentence to any other company, very shallow key travel that feels terrible to type on compared to other options, etc. As for their iPads, you have similarly not so great displays on a relatively high end tablet unless you spend thousands on a tablet with an uber-fancy M5 chip (why would anyone need that???), a keyboard case that is so expensive despite feeling like a cheap membrane keyboard you got on Aliexpress and being so top-heavy, etc. Who in their right mind would purchase a $550 set of headphones made of ridiculously heavy metal, with uncomfortable cushions, terrible battery life, mid ANC, and several year old innards?
How has Apple manipulated so many people with their marketing? ~~I don't really see anything quite like it in other product segments.~~ What is the secret apple sauce?
*note that I currently run an Android phone, but I have my issues with them too that I won't get into. My particular device is very bloated and incredibly annoying to work with sometimes, but it's what I've got. On my laptop I happily run Linux, where the device simply listens to me which is a nice change of pace
edit: Actually, no, I think something similar occurs with Nintendo (in video games) and Disney (for films)
Most of the time it does work, which is why it’s so goddamned hard to undo. I’ve been working on de-appleing, I’ve nearly completely de-Amazoned and am also working on de-googling. But these damn providers make it so difficult, they get in so deep. It’s not even me that makes it hard, I’m willing to make a little extra effort for a more privacy focused platform I control. No, it’s the family and friends that all are perfectly comfortable handing control of their data and frankly lives (everything is in these fucking things, schedule, contacts, financial stuff, all digital communication, photos, videos, etc..).
As long as you keep spending a lot of money, and upgrading to the newest devices, you will have a decent experience. As soon as you try to extend the life, find alternatives, look for ways to control your own data, then it gets real hard.
To be fair, it’s not just Apple. Google, Microsoft, Amazon, any of the big players are the same. They all manage to make it easy, so long as you are comfortable being captured.