Aviation

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Is Delta Air Lines Beginning the 'Enshitification' of International Business Class with New Basic Fares? (www.paddleyourownkanoo.com)

submitted 2 days ago by 0xebfe@lemmy.today to c/aviation@lemmy.world

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Delta Air Lines is rolling out what feels like ‘enshitification’ of international Business Class with a new basic fare option that strips away premium check-in and lounge access, slashes the luggage allowance, reduces the amount of miles you’ll earn, and prevents you from selecting a seat until check-in.

The term “enshitification” has become a popular way of describing products or services that gradually lose value as companies introduce extra fees, restrictions, or lower-tier options while encouraging customers to pay more for the experience they previously received.

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[–] zwerg@feddit.org 3 points 2 days ago (1 children)

That's true for economy seats (but you want to get in early for the overhead bin space), but in business you have plenty of leg room and you get served a glass of wine and a snack. Its mostly OK.

[–] SharkWeek@lemmy.blahaj.zone 1 points 2 days ago (1 children)

Mostly ok, isn't exactly a ringing endorsement, lol

[–] zwerg@feddit.org 2 points 1 day ago (1 children)

Its about as comfy as sitting in a bar, certainly not 'my knees are under my chin and the guy next to me smells of cheese'

[–] SharkWeek@lemmy.blahaj.zone 1 points 1 day ago

lol, I guess I've been lucky not to fly on an American airline then