this post was submitted on 14 Jul 2026
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Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently deleted their Microsoft account.

Streamer Joshua Khane shared the situation on X, claiming Microsoft deleted both his account and associated OneDrive storage even after confirming he was the account’s owner and that it had been compromised.

In the post, he wrote: “Microsoft deleted my account and OneDrive!!?? After acknowledging that I’m the owner of the account and that it was compromised? 25 f****** years of data, thousands of euros spent on games?? My son’s baby pictures? gone.”

He continued: “All because Microsoft couldn’t bring back a compromised account?? One of the biggest companies ever couldn’t do that, so they just deleted that s*** like it was nothing?? F****** shame on you!!”

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[–] kokesh@lemmy.world 2 points 13 hours ago* (last edited 13 hours ago) (1 children)

My wife's Facebook account of many years got somehow hacked, at like 3am our time, don't know how, she has an iPhone with 2FA but enabled. First she got an email at that time informing her that the account is disabled and she needs to log in and prove her identity. It got followed by another email maybe 1hr later, that the account got permanently banned. When we woke up, we tried to.log in, but were informed that it is no longer possible. So we appealed to FB email suggested by FB help forums, that you should write for an appeal against their decision. As expected, never got any reply. Those fuckers took down also her business page, as it was connected to her account. About a year after w decided, that she'll make another account. It went fine, at one point they required her to send photos of her id. Instead of confirming her account she got banned directly again, with the page saying something about her not being eligible for FB account. Seriously, fuck that whole shit site, I hope someone takes Zuckerberg out.

[–] walden@wetshav.ing 1 points 7 hours ago (1 children)

The iPhone has 2FA enabled, or F-book?

[–] kokesh@lemmy.world 1 points 36 minutes ago