Want to buy my business? It’s been very profitable. I’ve run it for more than 25 years. But no, you don’t want to buy it. Like most small businesses in this country, there’s really nothing of value here.
According to the Small Business Administration, there are approximately 33m small businesses in the US. But fewer than 7m actually employ people. The rest comprise freelancers, side gigs and independent contractors. I’m sure many of these people are making a living. But are they building assets? A brand? Probably not. If that “business owner” suddenly disappears, their business disappears with them. No one wants to buy a business like that. There’s no value.
My company is no different. Like so many other business owners, I’m a micromanager and a control freak. My company has a few employees but in reality I’m nothing more than a glorified independent contractor. The business is built around me. If I get hit by a bus, my company crumbles into nothing. No one wants that.
We live in a service-based economy, which according to federal data accounts for as much as 77% of US GDP. My business is part of that. I bill for hours incurred. I manage a handful of open projects at any given time. I’m constantly scrambling for more work. There’s no commitment. There’s no requirement to use us. Unlike big tech companies, my clients are not bound to any contract. And even if they were, there would be little benefit to me – enforcing contracts is too expensive and time-consuming for a company my size. A buyer of my company would not be buying any customers – they’re free to go wherever they want. There’s no value in that.
In this specific case, it was two-fold: My father would call these people up every year and let them know it was time for their annual furnace cleaning and schedule that, and the other guy was getting the names and numbers but also a record of when that was last done so he could pick up that practice. Then the other half was the vouching that basically amounted to "If you have an emergency outside of regular maintenance, call this number instead of mine".
Obviously not applicable in every industry, though. If someone is, for example, a baker who makes specialty cakes and things, their expertise is the business and when they leave, that expertise goes with them.
Honestly, I think most successful entrepreneurs had more mentorship than they like to say in their personal narrative. When I worked for a logistics firm, the owner initially liked to talk about how he did it all with his bootstraps. But over time, it turned out he'd learned the trade over the course of several positions, both driving truck and on the warehouse floor. He struck out only after mastering all aspects of the business (well, not all ... he gets married to find comptrollers) for a couple of decades.
I worked at a copy store 20 years ago where the owner was my age and learned the ropes from the guy he bought it from by working there for years. Trade education still exists; we just kind of dismiss it out of hand in modern culture.
But you know what? Those are the owners taking three vacations a year because they put in the effort to learn*.
*offer not valid in journalism