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submitted 11 months ago by Shepy@feddit.uk to c/googlepixel@lemmy.world

Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.

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[-] caseyweederman@lemmy.ca 49 points 11 months ago* (last edited 11 months ago)

I hate those condescending "goodwill gestures"

[-] scottywh@lemmy.world 7 points 11 months ago
[-] caseyweederman@lemmy.ca 8 points 11 months ago* (last edited 11 months ago)

I guess that's what I get for hitting submit without reading what I wrote. Thanks.
Edit: it happened twice more while I was trying to fix it.

[-] scottywh@lemmy.world 5 points 11 months ago

๐Ÿ˜‚

Happens to us all.

[-] triclops6@lemmy.ca 2 points 11 months ago
this post was submitted on 14 Sep 2023
276 points (96.6% liked)

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