Nah, it's an exaggeration. But they charge you 3 times. Once because the products are more expensive on the app. Secondly with the "service fee" which is like 3-4$ and third time with a delivery fee which is again 2-5$ depending on distance. For big orders the 2nd and 3rd things stay the same so it ends up mattering less. But the fact that every product is between .30 and 2$ more expensive... you usually end up paying between 10$ extra for a 15$ order and 30$ for a 80$ order. It's become a bit ridiculous, imo