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How UPS is using AI to fight against package thefts
(www.cbsnews.com)
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this post was submitted on 21 Dec 2023
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I’m shocked to hear that they give a rat’s ass about what happens after they drive-by toss my smashed package at my neighbor’s front yard.
UPS has by far been the best of the delivery services for me. A year or two ago we had 4 packages stolen because the FedEx knucklehead put a package up on the doorstep in a very visible position that drew a thief onto our step. The FedEx box and 2 UPS packages hidden in a bush were taken as a result.
A few days later UPS came to deliver a soundbar that he couldn't hide in front of the house. He waited for me to get on the doorbell camera and I opened my garage for him. He brought in all the other packages from that day too. Top tier service.
My company switched from UPS to FedEx in 2020. We get a stupidly good rate on shipping, but in exchange they sometimes leave packages worth several thousand dollars behind our office after hours. Was never a problem when we had UPS.