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[-] starman2112@sh.itjust.works 13 points 7 months ago

Unfortunately, brand damage isn't really a thing anymore. You're never going to buy a Sony product again the same way I'm never going to buy a Blizzard product again. They account for the loss of sales

[-] IvanOverdrive@lemm.ee 4 points 7 months ago

Sadly, yea, you're not wrong. But consumers do have some agency, albeit a limited amount.

[-] Fiivemacs@lemmy.ca 2 points 7 months ago

We have a lot more then we give ourselves credit for..but the amount of times I see people bitch about a store then go right back is absurd. People just don't care and companies know that. They are immune to punishment. It's just a bribe they make to have the paperwork go away and maybe make some generic twitter post about it.

this post was submitted on 03 Jan 2024
177 points (98.9% liked)

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