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this post was submitted on 29 Jan 2024
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But that requires me to have a Twitter account, which I’m not gonna do. Fuck Musk.
Make a throwaway Twitter accounts for single customer service issue. I've done it, it's not hard, especially when dealing with any company large enough to have a social media team. They'll be monitoring relevant hashtags to internally escalate customer service issues in order to bring them back in-house, and off a public forum.