1009

"We're nowhere near the point where an AI can do your job, but we're well past the point where your boss can be suckered into firing you and replacing you with a bot that fails at doing your job." (Pl (pluralistic.net)

submitted 10 months ago* (last edited 10 months ago) by mozz@mbin.grits.dev to c/technology@lemmy.world

87 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[-] circuscritic@lemmy.ca 5 points 10 months ago* (last edited 10 months ago)

Make a throwaway Twitter accounts for single customer service issue. I've done it, it's not hard, especially when dealing with any company large enough to have a social media team. They'll be monitoring relevant hashtags to internally escalate customer service issues in order to bring them back in-house, and off a public forum.

this post was submitted on 29 Jan 2024

1009 points (99.1% liked)

Technology

60016 readers

2793 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 2 years ago

MODERATORS