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Let's leave [proprietary] Discord too
(lemmy.world)
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Work was easy enough - this is our messaging platform, use it, haha. For family and friends I would just take their phone and set everything up for them, join the rooms, set their avatar, everything. Minimize the work they need to do. It helps that none of my friends use Discord, maybe they do for games or something but they don't use it socially to communicate with friends. So even though Element has its fair share of bugs, it is still much better than MMS between iphone and android users, so my friends and family do see the advantage there.