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[-] abigscaryhobo@lemmy.world 44 points 4 months ago

That's the funny part, if I'm the owner, I can do whatever I want. "It's a must"? Too bad, it's my restaurant and I want to sit here. "You're being rude to a customer" I'm being rude to this customer, too bad.

[-] evranch@lemmy.ca 37 points 4 months ago

Often the best thing you can do as a business owner is to "fire" your bad customers.

Often 90% of complaints come from 1% of customers. The amount of manpower wasted dealing with the complaints is not worth the sales - and these kinds of customers are always so shocked and appalled when you tell them that you don't need their business.

this post was submitted on 17 Feb 2024
1351 points (97.1% liked)

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