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[-] evranch@lemmy.ca 37 points 10 months ago

Often the best thing you can do as a business owner is to "fire" your bad customers.

Often 90% of complaints come from 1% of customers. The amount of manpower wasted dealing with the complaints is not worth the sales - and these kinds of customers are always so shocked and appalled when you tell them that you don't need their business.

this post was submitted on 17 Feb 2024
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