3

As title mentions I can’t get into my main account after enabling 2 factor authentication.

I am using Google Authenticator 6.0 the code appears there as expected. However when I provide it to either the browser login screen on yny desktop or Jebora on my phone then select the log in button nothing happens.

It doe not indicate it is the wrong code, nor does it give any error messages.

Chromes debug console a 400 (Bad request) with error: “incorrect_totp token”

I assume this means it doesn’t like the authentication code I am providing. Though I’m not quite sure what it’s expecting.

you are viewing a single comment's thread
view the rest of the comments
[-] smorks@lemmy.ca 2 points 1 year ago

do you know if you have an e-mail address setup on the account? if so, you can reset your password which I think also bypasses the 2FA (which isn't great either, but 🤷)

[-] TheSecondSeige@lemmy.ca 2 points 1 year ago

That worked! Thank you for the suggestion. It even let's you use the same password

this post was submitted on 11 Jul 2023
3 points (100.0% liked)

Lemmy.ca Support / Questions

483 readers
3 users here now

Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to !lemmy_support@lemmy.ml

founded 3 years ago
MODERATORS