Oh they definitely say that, and some are dumb enough to shop around for engineers they can bully. Just look at the Millennium Tower in San Fran. Idiot investors found engineers they could bully, built an inadequate foundation, and are now trying to save the building. A huge building they just built.

"If people knew what devs said (justifiably) about players when nobody is looking, the internet would implode."

I feel that applies to every profession. Im a mechanic and sure we get a bad wrap on the internet for all the dodgy work and ripping off we do.

But when we're dealing with customers and their cars are filthy gross and full f rubbish and they're in for the dumbest of shit you just wish you could come back at them with facts and keep your job.

I totally believe it. Just based on complaints in gaming subs and communities I've seen over the years, I can confidently say there isn't enough money in the world to convince me to make a game and have to deal with all the grief from certain types of gamers lol.

I've attempted to do public-facing technical support for a game and dear Christ you're spot on. I love people for wanting to engage with something I've spent a substantial part of my life putting together and trying to make it run okay, and am sympathetic to people feeling frustrated when technical issues prevent them from fully enjoying an early access game. Early on when the community was small I had a great time shitposting with the players, but once we hit release the environment turned toxic pretty much overnight as the community suddenly grew.

But like, none of them know how hard we crunched to get even a playable version of the game out, nevermind one that's playable on the lowest of netbook specs. None of em know how complicated the system is that's breaking preventing them from logging in, that that's not actually my area of expertise and that I'm just feeding them information from the matchmaking team who are all freaking the fuck out because this is the first time we've tested this shit at scale. None of them know that we were getting squeezed by our publisher, who wanted us to do a progression wipe that we didn't want ourselves, but like they control if the game gets shipped at all so... not really a choice there. And we can't admit any of this because accusations of incompetence come out pretty early, tend to stick around, and leave devs very little room to make bad decisions (which happens a lot!)

And like, being trans now on top of that? Hell no, I'm never touching a public server again if I can help it. Slurs and mistrust were already flying before, I can't throw myself in front of that bus again. I'm gonna miss it because I cared a lot about connecting with people playing the game and for a while found a lot of joy in responding to bugs and fixing individual system issues and integrating into the community. And there were some amazing people who were great to talk to that I really missed when I left. But the inherent abuse that comes with that gets so overwhelming and it drained my desire to even work on games at all for quite a while.