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Question about upgrading to proton (lemmy.world)
submitted 4 months ago by SteefLem@lemmy.world to c/protonprivacy@lemmy.world
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Dont know if anyone has any experience with this but i have a vpn plus account for 2 years and want to upgrade to unlimited soni can move my domain mail and stuff to proton. But i cant find any option for this or im blind. Do i now have to make a separate mail plus account? That would make the bill something like 380 euro for 2 years (since i already paid for vpnplus for 2 years) thats a little bit to much. Or is the only option to wait for my vpn plus to end (which is in about 20 months)?

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[-] PassingThrough@lemmy.world 12 points 4 months ago

I believe all you need to do is attempt to subscribe to Unlimited, and when it breaks out the bill your current subscription will be subtracted as credits.

There’s no Upgrade button, it’s just accounted at purchase time.

I chose a couple months ago to upgrade from a year to two years unlimited subscription, and I actually had to drop to Mail Plus using my current subscription as credit, and then upgrade to the two year plan with credited difference. It felt hacky but it worked.

[-] SteefLem@lemmy.world 3 points 4 months ago

Ah ok thanks for the tip 👍

[-] Dark_Arc@social.packetloss.gg 3 points 4 months ago* (last edited 4 months ago)

You should just be able to purchase ultimate and the itemized bill (before you click buy/purchase) should have some credit on it from the subscription you already have to Proton VPN.

I think it's in the billing settings for your account where you can change all this.

[-] SteefLem@lemmy.world 2 points 4 months ago

Ah ok. Will check this out, thanks!

[-] seathru@lemm.ee 3 points 4 months ago* (last edited 4 months ago)

Click the settings gear next to your username in proton mail, then click "all settings" and then "explore other proton plans". If you have a current paid service, the remainder will be credited towards the new purchase.

[-] SteefLem@lemmy.world 3 points 4 months ago

I will. Thanks :)

[-] Nelizea@lemmy.world 3 points 4 months ago

Just saying, this is indeed the correct way :-)

this post was submitted on 16 Feb 2024
15 points (100.0% liked)

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