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submitted 9 months ago* (last edited 9 months ago) by EmperorHenry@infosec.pub to c/protonprivacy@lemmy.world

Update, the person who responded to my request for support thought I was talking about the proton mail desktop app, even though I sent the request from the proton pass desktop app.

You guys really need to get better people who can actually read in that department. I usually need to repeat myself at least 3 times before they finally understand what I'm trying to tell them.

Title says it all. Is anyone else having this issue?

Windows 11, 64 bit core isolation enabled.

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[-] alex_herrero@lemmy.world 1 points 9 months ago

Thanks for your feedback! Did you report it from the app so the devs can have a look at it and debug if needed?

[-] FlihpFlorp@lemm.ee 2 points 9 months ago

I’m not OP but how do you report stuff for feedback or issues just curious

[-] Nelizea@lemmy.world 1 points 9 months ago

Either directly through the app or through the support form:

https://proton.me/support/contact

[-] FlihpFlorp@lemm.ee 1 points 9 months ago

Lovely

Definitely gonna save this just in case for the future

Thanks!

this post was submitted on 05 Mar 2024
18 points (87.5% liked)

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