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This is great, I'm honestly glad they have their own forum on their own page as opposed to something like Discord.
I know people will be disappointed it's not on lemmy or similar, but it's for the best to be honest. Since it's a product, it's much easier to have something they fully control and can have ownership over (including who and what can be posted there). It's a great decision by them.
As much time passes I still find forums really easy to navigate through with how categorized everything is, and I do like activity bumping up threads. Although searching through like 100+ page long threads on like xda can be a pain. Still so much better than discord for being a source of information.
Ah, yes. Nothing like bumping a five year old thread for whatever reason.
Legit funniest necro I saw recently was on one of the forums in a private tracker I'm a member of.
There were about three pages of discussion. One dude is talking back and forth with another.
Thread died down as they all do.
A few weeks ago, five years after the last post, that same dude just randomly pops in to reply to the previous post with the most casual of responses.
He wasn't even inactive on the forums. Somehow he just left that specific thread for five years.
On the topic of forums, I do like them, but I find they can often feel less "casual" than reddit/Lemmy. Different etiquette, I think.
Discord goes the complete opposite direction. It's basically IRC with some more modern features. In other words, there is nothing but the chaos of a conversation that's lasted maybe an hour or so.
How people rely on it for long term stuff, I don't know.
Discord has forums for long form discussions. Slow mode can be enabled so that it doesn't turn into a "chat".
Round peg, square hole IMO. Discord is designed as a chat application with an afterthought of threading and forums (I guess?). It's not a reddit replacement, and it's not designed as a forum.
Although searching through like 100+ page long threads on like xda can be a pain.
Until recently, one of the official ways to get support for the email app I use (FairEmail) was to post in a 1200-page XDA Developers thread containing 24,000 posts. https://forum.xda-developers.com/t/closed-app-5-0-fairemail-fully-featured-open-source-privacy-oriented-email-app.3824168/page-1203
For a second I thought they were launching their federated lemmy/kbin instance. With different communities, like "support", "bugs", "news"...
Would have been freaking awesome and a great use case for Lemmy and federarion.
Good for them anyway.
At the same time, it might not fit them. Lemmy is a link aggregator, which seems like extra functionality that they don't really need, not when existing forum software will do what they need, while also being more stable/mature.
Not good enough of an excuse, IMO. Link aggregation is essentially a normal post with just a link to somewhere else, which you can totally do in any forum... and it is no bloat at all.
I believe the reasoning was more like "we don't want to do any federation, because the barrier of having to create a new account will free us from trolls/bots/etc".
Ah, a traditional forum. Makes sense.
Since we're talking about forums, who here is old enough to remember the IMDB message boards?
I'm old enough to remember dialing into different BBSs with my 14.4 Kbps modem.
These days my teenaged son is complaining that his 12GB Fortnite update isn't downloading fast enough and he has to wait a whole 20 minutes.
As long as the forums are easily searchable then this is a good move. It looks like the subreddit is in read-only mode so we haven't lost any knowledge yet. That data should be preserved elsewhere, just in case the subreddit becomes unviewable.
I thought this was an announcement they were moving to the Fediverse.
Seriously, how about they stand up a lemmy instance? That way peeps could follow their forums without having to travel to a proprietary place.
According to the footer they're running MyBB so although it is more centralised, I wouldn't call it proprietary.
What advantages would Lemmy have over the traditional style of forum for their use case?
Yeah it's not the end of the world. It's slightly disappointing that you have to create yet another account unnecessarily.
You can log in to their forum with Discord, Github, Google, Reddit, Stack Exchange or Twitter accounts. It would be better for them to support logging in with any OpenID provider using OpenID Connect, but they do support some of the major ones at least (except for Facebook and Apple).
The only real advantage I can see is they would be another mass of users on the fediverse, which is what we want I suppose. I mean I do want it to be populated, and if more people migrate, it ensures survival of their community. I don't like how we have all scattered to the wind, but it's their choice where to go
It's great that they're going back to traditional, self-hosted forums instead of corporate social media for support and discussions, but damn, I don't miss having to manage hundreds of accounts with unique logins for each forum. I understand that they want more control over forum moderation and the Fediverse's "anyone can post there" system makes it troublesome. It would be great if there was more widespread adoption of decentralized, "one login to access everything" systems.
Federated logins are a thing! The challenge is finding one that's open and privacy-friendly. Unfortunately the widest-used ones come from entities like Google or Facebook with a marked interest in preying on user data. Mozilla used to maintain a federated system (Persona) but they discontinued it. I know Ubuntu offers one for all their services (bug trackers, forums etc.) but not sure if it's open to third party systems. Perhaps there are others worth using.
Alternatively, you can aggregate all your logins in one place across devices and browsers. Firefox Accounts are a very simple method of doing this (presuming you use Firefox everywhere), and you can choose to only sync logins rather than bookmarks, plugins etc. And of course there are other dedicated password managers, with or without online sync, open or closed source, self-hosted or private hosted etc.
Since I'm now using a password manager I've been having less issue with creating as many accounts as needed.
But I do agree it'd be great to have a single sign on.
Now all they need to do is move away from twitter.
I welcome the return of forums. What a simpler time.
I don't-
I don't miss having to register accounts on each one, answer a bunch of questions, give a birthday, give an email, do a capta.... etc...
Just for that forum to popup on haveibeenpwned.com a few months later.
Knock on wood, password managers are a thing now, and its easy to give each forum a very unique password. But- still. Don't really miss those.
Thank you! I feel like I'm the only person who lived through that time. Having everything on one site is way simpler, reddit sucks but that doesn't mean the concept does.
I do not miss having to sign up for a specific forum, wait for the email, no email, check spam folder, no email, 15 mins later email shows up in spam, go to post, "sorry you can't make a post without interacting with at least 5 other posts", post random shit on 5 other posts, finally get to post, "this question has been answered. Post archived "
I'm sure Jellyfin considered the Fediverse but some projects like the idea of having more control of the community discussions they participate in so having a forum makes sense. I still think a Jellyfin community on Lemmy can thrive with an official forum in place.
forums is all around an infinitely better solution for support and discussions on specific tech and interest. It's also more searchable and less ephemeral. At least reddit and fediverse is better then ephemeral solutions like discord.
Totally agree, it pains me to see communities move to Discord.
This is probably true. Forum software is a lot more mature then Lemmy etc and probably a better overall option currently for a project like Jellyfin to operate. They just want something that works and provides the least amount of moderation overhead possible.
I find the biggest problem with Lemmy and these federated apps is that search engine indexing kinda sucks right now. They get pushed so far down the bottom of the results, you only really see them when you search site:lemmy.ml or whatever.
I believe this was a good decision. Hopefully in the future search engine indexing will improve. Otherwise I can't see Lemmy being as useful as Reddit.
It makes sense for fediverse instances to have very low SEO (search engine ranking) as the content is split up across many different websites and domains.
Strange they don't even mention Fediverse. It just felt too dated.
I can understand wanting to bring your discussion hub in house to avoid something like what's happened. But bringing it into essentially an old school phpBB forum is certainly, ah, a choice.
There is nothing wrong with forums, they've existed (and continue to exist) for decades. They are a great way to have information easily searchable, as well as easily post and contribute.
Just because they aren't carded like twitter or lemmy doesn't mean they are dated. Everything has it's place and every tool has a job. In this case, that place is a forum and the tool is phBB. Also, I wouldn't call it "old school" as the most recent update is from May 21, 2023.
Not everything has to be federated, and nothing is stopping anyone from creating an instance for Jellyfin ( !jellyfin@lemmy.ml ) . But for the official instance, having it hosted by them, on their hardware, that they control, it's a great choice to use a forum.
I'd actually love if companies/products/software went back to forums and other specialized means to get support. I hate when they refer to Reddit or worse, Discord.
Finally. I’m happy to see them moving from the subreddit. It wasn’t terrible, but a forum will be better I think in the long run.
Please note they also have a Mastodon account where they've made the same announcement:
https://mastodon.online/@jellyfin/110568058365759513
Let's support the Fediverse or FOSS alternatives when we can.
Kinda sad they didn’t settle for something like Lemmy, but at the same time happy that they realize the value of a forum and didn’t just move to Discord.
I can see the argument in favour of classic forums. Keeping everything chronological can help for certain kinds of discussion, and it's easier to sort content by subforums in a way that doesn't scale well with Lemmy. You'd need to create a lot of different communities to keep it all separated, which is messy.
The biggest thing forums lack is multi-threaded discussions. That said, simple chronological helps people at the bottom of the thread get assistance since it doesn't disappear into the web of conversation, so this might also be an advantage of single-threaded forums.
Also, voting gamifies the whole experience, so people are reluctant to post in older threads since they won't get "points".
Finally, threads on Lemmy also don't get bumped, so old content effectively dies. This sucks for troubleshooting since people very frequently have the exact same problem many years apart.
I feel like "release" and "discussion" threads would probably benefit from Lemmy's structure to allow for deeper engagement in sub-conversations, but the core of their use is single-topic requests and, frankly, forums are better at that.
The advantage I see with the Lemmy approach over Discord is comment longevity. At Discord your comment has little time before it falls off the radar. It's longer with Twitter, but still short. At Lemmy you get a reasonable trade-off for comment longevity and convenience. On a phpBB style forum comment longevity can be quite long, but you have to go to a dedicated site with it's own address which lacks convenience.
TIL about Jellyfin. Is it like Plex? Better? I assume it's solid since everyone knows about it?
It's plex but open source and without any sort of subscription. I have been using it for a couple of years and never had a problem