this post was submitted on 06 Feb 2025
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Yesterday we had a bit of an outage with image storage on our instance; Got some messages about it at one point, but that said, everything should be back up and running. Is anyone else running in to issues? I had one user mention that they had a problem this morning, but I wanted to see if anyone else was running in to problems.

Let me know! If there's issues, we can get to the bottom of it, and get things hammered out.

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[–] MouseKeyboard@ttrpg.network 4 points 1 month ago* (last edited 1 month ago)

I had some issues with images being replaced with placeholders. My profile picture in the top right is still affected, but I think that might just be due to caching.

Edit: Refreshing fixed it so I guess it was caching.

[–] roflo1@ttrpg.network 3 points 1 month ago (1 children)

Apparently my issue was a false positive. It seems Lemmy doesn't like large images (even if small in size) but the message saying "too many pixels" was off-screen at that time.

I resized the image and reuploaded. Everything seems fine now.

[–] eerongal@ttrpg.network 1 points 1 month ago

yeah, i think that's actually a setting on the lemmy side, you can restrict the size of uploads to prevent abuse and such. We're using whatever the default is, i've never changed it.

[–] roflo1@ttrpg.network 1 points 1 week ago (1 children)

It seems like this issue is back..?

Pretty much every image in the instance is replaced with:

https://ttrpg.network/static/c15a0eb1/assets/images/broken-image-fallback.png

[–] eerongal@ttrpg.network 1 points 1 week ago (1 children)

I'm not seeing that, I appear to see thumbnails and previews. Is this still happening for you? It could be having issues with specific instances if there's federation issues

[–] roflo1@ttrpg.network 2 points 1 week ago (1 children)

Whatever it was, it seems to be solved now.

[–] eerongal@ttrpg.network 1 points 1 week ago (1 children)

Yeah, maybe there were some federation issues or something with a particular instance or two. I think Lemmy reaches out on demand to cache the thumbnail the first time it's requested, but posts get federated over independently.

So if no one has viewed a post in the UI that's been federated over, and the instance and ours developed communication issues between then, it's possible that it fails to grab the thumbnail when someone is browsing in the UI

[–] roflo1@ttrpg.network 1 points 1 week ago

Not sure that's the case, as I was browsing on this instance.

But... I did notice this issue just after I was trying to upload an image with "too many pixels"... maybe I was being throttled because of that?