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The app on android was fine for a while, but the past few days it keeps logging me out and then my account is no longer saved. If I enter my account info it appear to have me logged in for a refresh or two, but then I can't get to my profile and then I show up as Anonymous again.

Should I remove and reinstall?

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[-] 8osm3rka@lemmy.world 15 points 1 year ago

Clear the app cache, that did it for me.

If it doesn't work, clear the data too.

[-] FarceMultiplier@lemmy.ca 4 points 1 year ago

I had to do both and it seems to be working. Hopefully it sticks!

[-] Karlos_Cantana@sopuli.xyz 1 points 1 year ago

It had to do with the hack that occured on Lemmy.world and forced all the instances to reset their security.

[-] yopla@lemmy.world 3 points 1 year ago

Worked for me for a couple of hours. Then the issue came back.

[-] Jimbo@yiffit.net 2 points 1 year ago

Clearing cache and data worked for me ^^

[-] ShadowZone@lemmy.world 2 points 1 year ago

This was the solution that worked for me as well. Thanks!

[-] Datas_Cat_Spot@startrek.website 14 points 1 year ago

I don't think it's entirely the app. I've had it happen to my Lemmy.world account using Jerboa and Connect, so I think this must be them working on stuff after the hack.

[-] MetaPhrastes@lemmy.world 3 points 1 year ago* (last edited 1 year ago)

It's on the instance, it happened to me too some hours ago and all of a sudden all clients stopped working (complaining about me not being logged in). One of the workarounds for the hack was actually invalidating all sessions, so maybe we were all logged off. Source: https://lemmy.ml/post/1953164

[-] obosob@feddit.uk 11 points 1 year ago

I think this is related to the recent security vulnerability that affected, notably, lemmy.world. Even unaffected instances mostly decided to invalidate existing user sessions just to be sure and this required resetting Jerboa and some other apps that presumably hold onto a cached version of your auth token even if you remove the account and re-add it or something. So it was necessary to clear the app cache and storage to reset it and add accounts again.

[-] PutangInaMo@lemmy.world 1 points 1 year ago

Idk but this app has been having the same issues for me since a few updates ago. Account login issues seem to be pretty consistent from my experience.

[-] Bilbo@hobbit.world 3 points 1 year ago

I think it's a lemmy.world issue. Happens in Connect too.

[-] Today@lemmy.world 3 points 1 year ago

I had that last night but it seems fine this morning. I made accounts at mastodon and lemm.ee so I could still get info on when things were back up and running on .world

[-] ramplay@lemmy.ca 1 points 1 year ago

This is due to having your session invalidated after that exploit that hit lemmy.world decently hard.

Delete your user, and readd worked for me. Alternatively clearing the apps cache I've heard can work.

Remove and reinstall would also work, but is just a more roundabout way of the other two methods.

Technically, it does show a gap in Jerboa to me. It can't handle the unexpected scenario of server side invalidation of login sessions.

this post was submitted on 12 Jul 2023
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Jerboa

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Jerboa is a native-android client for Lemmy, built using the native android framework, Jetpack Compose.

Warning: You can submit issues, but between Lemmy and lemmy-ui, I probably won't have too much time to work on them. Learn jetpack compose like I did if you want to help make this app better.

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