Locked out because accidentally turned on 2FA (lemmy.world)

submitted 8 months ago by lemmyphantom@lemmy.world to c/support@lemmy.world

3 comments fedilink hide all child comments

I am locked out of my main account because I turned on 2FA while testing for lemmy app development. Didn't finish setting up the 2FA but did not turn it off in the settings. Now I can't log in at all

Resetting password did not help. Any guidance? 😔

top 3 comments

sorted by: hot top controversial new old

[-] Rooki@lemmy.world 19 points 8 months ago

Email the Support with from your verified email and we will help you out! 2FA is buggy af.

[-] lemmyphantom@lemmy.world 6 points 8 months ago

I just sent an email to the email in the sidebar: info@mastodon.world

Thanks for your help!

[-] Rooki@lemmy.world 6 points 8 months ago

Done ;)

this post was submitted on 28 Nov 2023

15 points (94.1% liked)

Lemmy.world Support

3156 readers

29 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world

founded 1 year ago

MODERATORS

ruud@lemmy.world

MrKaplan@lemmy.world

jelloeater85@lemmy.world

lwadmin@lemmy.world