Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.


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https://status.lemmy.world/



founded 3 years ago
MODERATORS
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- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at info@lemmy.world or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at info@lemmy.world. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at info@lemmy.world.

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

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I'm surprised no one has raised this point yet, or maybe they have and I just haven't figured out where they posted it. Possibly this is the wrong place to ask. If so, please do let me know.

I assume most non-casual users are now familiar with the kerfuffle involving the Tesseract UI and its developer, vis-a-vis secretly adding an obfuscated and absurdly draconian inbuilt block list that silently filters out entire communities, instances, content containing keywords that are not aligned with the developer's political bent, and also singles out hundreds of individual users by name for the same treatment. (Including myself, but I find that part more amusing than worrisome, really.)

I see that the lemmy.world sidebar and the pinned post in this very community no longer mention the Tesseract UI, which I presume dates from the time last year when its developer... How do we phrase this diplomatically? Threw a wobbler during which he closed his instance to the public. Or maybe it never mentioned it to begin with, and I'm having a Mandela effect experience.

Regardless, the Tesseract UI is still accessible at the subdomain t.lemmy.world, which I assume means the code is still being hosted on lemmy.world's servers. This is listed as version 1.4.41 but since the developer has now apparently either deleted, moved, or closed the Github page for the project (the link in the Tesseract header is dead, for instance) I can't readily verify if this is even a current version because up until now I haven't been paying attention.

The developer's response to the recent criticism over this, readable here, can be handily boiled down with statement near the very beginning that he considers Tesseract "no longer a general purpose 'anything goes' client." Instead perhaps we should take it as read that it is a personal hobby-horse designed explicitly for his own preferences and no one else's.

TL;DR: Should we take him at his word, and thus are we really sure this is something we want to be hosing on lemmy.world now?

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Dear Developers, Artists, Community,

Thank you heartfelt for the marvel, art...


There's the following possible case regarding image hosting.

The following URL was set to a post once posted:
- https://lemmy.world/pictrs/image/410efc36-1797-4d02-b771-ec608c21a64e.png?format=webp

The related post:
- https://lemmy.world/post/49812750 (Nancy Kovack (1963)...)

Once the post was loaded shortly after its publishing, in a local client, the client returned a "no image" placeholder.
When checked the raw response, the endpoint sent the following:

{
  "error":"unknown",
  "message":"Request error: error sending request for url (http://pictrs:8080/image/process.webp?src=410efc36-1797-4d02-b771-ec608c21a64e.png&thumbnail=256): operation timed out"
}

It seems like a container/virtual machine, with the custom hostname of pictrs is not available at certain times on port 8080, as if restarting shortly or too busy right the moment the post is created, possibly proxied within containers/local network where custom DNS resolved of Docker/Podman/etc. or similar systems exist. In result, "times out" on DNS or another transfer protocol context.

With some time passed, a few minutes, with the post reloaded for another request, the image was successfully received!


Please stay safe, and I wish you success, stability, and peace...

Best and kind regards

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Edit:tried Lemmy.world web and it gets same message.this is on lemmy.world's end.

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As one of the individuals who was successful at creating a few games (8 or more) both 2d and 3d, I'm running into some serious issues when it comes to using the new AI Helper tool.

Firstly, the system keeps running a ticket-based que system that keeps on locking out the user from making any further changes. This has lead to many projects being completely stalled, overall discontinued, and has provided a headache of a way to address minor issues in website or game development because the system just refuses to do anything for hours. Network status says that the network is normal, but then cannot input anything with the helper tool.

For my current game Questmore, I've found the tool to be inadequate to designing basic shape or tools; sword look like a twisted cone, a boat paddle, a house, the blade base is perpendicular to the sword hilt... No one will be winning any wars with these kinds of sword. The older model, while pretty terrible, had the models at least looking somewhat correct. AI Helper has gotten many project farther, but I am really struggle to see how that is an improvement when the designed are getting either outright wrong, or take to long to improve since there's little three or five request in a day you can make.

I like that it can now attach documents, text files, java script, and even images, but I'm finding that is still struggles with some of the same issues as the previous version of the AI Helper. I look at some of the cumbersome text it makes, and it just inefficient at fixing basic issues, though sometime it does well... It's just not working out if I need to fix something basic in the program and it take one of the valuable turns to address something simple before I get locked out.

There are many users here that haven't got that far, but at some point, this system is so poorly designed, that it's just turning into a rendering nightmare when the project gets too large. To be frank, AI Helper need dramatic upgrade or an overhaul altogether in order for it be useful for anything that is beyond a ms-dos game or program.

It's just not looking good.

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I don't want to be a power mod. I dun wanna, I dun wanna, I dun wanna. But !motorcycles@lemmy.world is apparently unmoderated completely now, at least if I'm reading the sidebar and its empty mod list correctly, presumably because the creator/original mod deleted their account. And its one of the communities I'm active in (though admittedly, possibly not as often as I should be).

In the apparent absence of any other volunteers, can I have it? It's not quite dead, and I have an ulterior motive in the form of the header picture which was my photograph at one point but is now empty because I guess it got deleted along with the previous incumbent's account.

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It seems like no matter how many times I set my language to English in my profile settings, I have to set my language to English when I submit any comment or post every time.

I don't know what happens when I just ignor that drop-down, but I'd like to avoid reinforcing the Americentric Internet issue where non-English speakers have to sort through a slew of posts they can't (or don't want to) read in English just because that's the default and nobody bothered to tag them.

Put differently, if say, a Spanish reader gets posts that are labeled Spanish as well as any post that are not labeled, there's a good chance the vast majority of posts are English, which is probably pretty annoying. I don't want to do that to people.

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I believe one or more moderators of an instance are acting in bad faith. As I understand it, Lemmy does not have a modmail function to address the issue with the team, so I need to seek out the instance admin?

How do I:

  1. Find out who that is

  2. Contact them

I see no indication towards either on the community's side bar and I don't think there's a support@[instance] community.

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Hey. I'm sorry but I accidentally removed myself from my moderator role in the my community again I created. Could you please give me back moderation rights for the community I set up?

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!europeans@lemmy.world

The community seems to be unmoderated and I'm seeing reports from it as a result. My plan is to clean up the substack post and the ones from the banned users, and then pin a post linking to a few communities from here: https://lemmyverse.net/communities?query=europe

If possible, please add it to my LW account: https://lemmy.world/u/otter

I also don't mind if someone else takes care of the community or takes it in some other direction. If someone else would like the community, please feel free to give it to them. :)

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The communities in question are !bulgariaeu and !sofia . The admin rarely shows up and I've been keeping them alive for years. I'm asking to be added as an admin along the founder, not replacing him.

The first one of these has a sentimental value, because it is the name of an important community on reddit that was dissolved.

The second one is for the capital of Bulgaria. Since, I've set up a dedicated Bulgarian instance and I've been avoiding to create a community on Sofia to avoid duplication.

As you could see from the votes, the Bulgarian community here is present, even if small and not very active in native language and on these topics. Yet, I firmly believe they are worth maintaining.

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I am a mod of https://lemmy.world/c/asklemmynsfw@lemmynsfw.com I need it unlocked so anyone can post. It is currently set for only mods to post. Others can only comment. Thank You

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I'm requesting c/housemusic. Mod has gone and his last post was 3 years ago. I don't know why I didn't ask earlier, as I only post there lol.

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this group has been dormant for a long time. I can revive it.

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Hi there! I messaged the mod of !raccoons@lemmy.world a while ago and never heard back. They have not posted anything on Lemmy in 3 years. I would love to take over the community and revive it. Thanks!

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Also bounce opinions off of. How to correct something that seems lacking in a community, so that you could have another mod to discuss stuff? Or just bitch and moan about users and stuff without reprecussions? I think it would be a better and would make us more active in getting traffic.

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When you have a minute can you transfer the community to !hcsothrowaway@lemmy.world he should be the main moderator, I will be the secondary. Tagging him in this comment but we are already agreed on it.

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Basically like asking Where did the N word become synonomis with black people and so forth? Or the R word to disabled people? I just wondering is it in the context of the sub and question without being hurtful or offending the majority can we use said words in a relative knowledge based approach to gain clarity on controversial subjects?

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