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this post was submitted on 26 Nov 2024
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Phones may have tamper-seals, but are not impossible to fake. There are already a lot o f fake sd cards in the same sealed package as a real sd card.
And if you get a phone with no tamper-seals or broken seals, then you'd have to contact amazon and hope they believe you. And unlike cheap items where they just willy nilly and refund you, they pay extra attention to expensive items since most return fraud happens with expensive items. If you get unlucky and they don't believe you, you're fucked. The amazon customer service is overworked and they aren't gonna listen to your story again. And you can charge-back, but then you are banned from amazon.
If you buy from bestbuy in store, you can see the box is sealed, and bestbuy have almost 0% chance of fake seals, since its harder to even get a fake item in their supply chain. Also, Best Buy customer service in their stores generally are less overworked and have more downtime, so they are more willing to listen to your story. Customer service irl are more forgiving since they have to be face to face, so theres also a psychological factor that play in to your higher likelihood of getting an item returned.