I was checking out some groceries today, and the person next to me was clearly doing something the machine didn't like.
"Please scan the item before putting it in the bagging area".
Over and over again. I started thinking about what an entirely bogus thing "self-checkout" is. It seems to have exactly zero benefits to the consumer. No bagger, no help if you're missing a price sticker, not even ample room to put your groceries while you scan. You're left with exactly one square foot of space to do this job.
Is it making groceries cheaper? After all now they don't have to staff as many cashiers now. Nope! Groceries are higher than they've ever been! All that delicious margin gets sent straight to our benefactors at the Kroger corporation. Where would we be without them!
Not to mention the thing is calling you a thief every five seconds. The ones by me even film you and if they feel you're swiping something, it will show a slow motion video of you in the act and it tells you to correct your mistake.
So it's work that I have to do. That nobody is getting paid for. And that is taking videos of your face and your behaviors. And it's constantly announcing that you're a bread thief to everyone in the store.
And for what? To increase unemployment of course! It's one of those things I can't believe collective society has taken sitting down. It's one of the most egregious examples of pure corporate greed at the expense of the consumer experience, all the while cutting swaths of entry level jobs.
I prefer self-checkout. I'm fast and I don't really like small talk.
What really sucks is that modern self-checkout requires so much babysitting and cashier assistance, because they assume everyone is a criminal. The supermarket has become the panopticon.
The grocery store closest to me now has cameras on each self checkout register that are labeled as AI theft protection. In practice what that means is if you hover an item over the bagging area, even for a second, before scanning it it stops you and then plays the video of you “stealing” until the bored teenager making minimum wage comes over and just presses “continue” because they don’t give a shit and the line for the registers is like 10 people long.
It’s that long because despite having like 20 registers designed to be staffed by actual people they rarely open more than one because they fired most employees years ago. So now self checkout is basically the only option, even for people buying a months worth of groceries for a family of 8
I hate the future
Yep, exactly my experience at basically all the grocery stores near me.
Self-checkout used to be quick and easy, now it's just an exercise in patience and being treated like a crook.
I prefer self checkout because I am a terrible cashier and keep forgetting to scan things or the wrong things. Did you know that a kilo of carrots is very cheap? And that you can put anything you want on the self scale to print a matching barcode?