this post was submitted on 10 Sep 2025
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Note: this surface does not have a detachable keyboard

So my partner is someone who leaves 100+ Firefox windows open, 5 programs up, and never ever shuts down his laptop. After a year or more of this his laptop would take 30 minutes or more to try to boot up, or wouldn't at all so I suggested that he reinstall Windows 11. After that it seemed like the problem was fixed and it would start up just fine, but after a week or so of use, his keyboard and touch pad stopped working completely. He told me that he tried a bunch of fixes, including installing new drivers, and nothing has worked. No idea if these two things are related but I assume so.

I wasn't around to see exactly what he did, so I was wondering if any of you fine people might be able to help troubleshoot. Really hoping his lappy isn't a lost cause

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[–] StillNoLeftLeft@hexbear.net 3 points 5 months ago* (last edited 5 months ago) (1 children)

How strongly do you feel about keeping the win OS? I have no real fixes to offer, but just chiming in that after having gone Linux Mint a few months back my computer touching experience has been miles better in a way that is hard to describe after a lifetime of fighting with various Windows systems. I installed it on my PC and laptop both and it's been smooth sailing.

Today I installed a linux OS on my partners old chromebook (installed a new bios to it too) and even that ended up being easy to do compared to anything I ever did on windowds when things went sour. And everything seems to be working. I am not at all that tech savvy, just followed a guide online.

So definitely don't give up on the device. Hope someone can help with a fix, but in the end installing a linux on it should be doable and is likely easier than most assume. Could be a good time to switch to the PeoplesOS?

[–] ratboy@hexbear.net 1 points 5 months ago (1 children)

Linux doesnt work on this particular laptop because it has a snapdragon processor. I think Ubuntu was working on it, but a bunch of stuff still isn't functional, and I think people have successfully used Arch but thats scary I don't know shit about coding/programming.

I'm probably going to buy a thinkpad at the suggestion of other folks on here but wanted to give fixing it a shot.

How's Mint? Pretty Intuitive to use?

[–] StillNoLeftLeft@hexbear.net 2 points 5 months ago (1 children)

Oh I see. Good luck getting it working again then.heart-sickle

And yeah, mint is very intuitive. A family member that still has windows just sat on the pc and used all the things, not really even noticing much difference.

[–] ratboy@hexbear.net 2 points 5 months ago

Thank you, I may just buy another laptop because I want Linux anyway but it feel a like a shame to not try to get it working and sell it at the VERY least.