this post was submitted on 11 Jun 2026
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Please review section D of their warranty terms and conditions. It clearly states they are not liable for more money than the original purchase price:
So yes, they will totally cover the cost of a replacement or refund of market value at the time of requesting the refund, but they are only liable for that purchase price. If the value goes above what you paid, they are not liable for providing the increased price. This is the having cake and eating it too. It's worded to protect them the fullest, or if they decline to replace it later and it's much cheaper for them to provide you with a market value refund, they will do so.
The problem with that is the first sentence:
It states pretty clearly to me they are liable for the current market price if they are unable to repair or replace.
What's funny is this wording was likely designed to try and screw over the customer and backfired, because historically a used SSD has always been cheaper than the original purchase price. But in this specific market, it works in the consumer's favor.
Exactly that because drives were getting cheaper over time so it saved Samsung money to refund at the going market rate and at worst case it would be just a few dollars more. When they penned that they never envisaged the shitshow we have going on today when the price of storage and RAM has 4x'd or more.
Which is, of course, why they suddenly feel entitled to not follow their own rules.
Happy cake day!
I guess the question is what the price was when he submitted the claim.
Edit: Today's price isn't necessarily the price when the claim was filed.
$949
Now here’s a guy who at least bothered to read the title.
The what? I like toast
There's a time difference between today and when the claim was filed.
He sent it off, they sent it back, and he tested it before they offered the purchase price as a refund.
I know this because I bothered to read the article
It was a video. And covered in said video.
No, that's the price when the refund was offered. The warranty states it's the price when the claim was filed.
As stated in the video, this was not done long ago. This is why he has to wait 60 days.