No Stupid Questions
No such thing. Ask away!
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Because your experience as a job applicant is not high on their list of priorities. Their job application portal was made by an intern 25 years ago, and has been updated in a haphazard fashion by other interns according to the whims of random middle managers who wanted X or Y information at some point through the years. How seamless and enjoyable your experience is literally doesnt matter at all to them up until the point where they start failing to attract mid-tier applicants because of it. If anyone is aware of how shitty it is at all, they don't care, because fixing it requires time that that person could instead spend on (1) things that will look good on their resume to get a promotion or another job, (2) things they were actually told to do so they won't get fired, or (3) going home and having a life.
Why don't they just use AI to read the resumes and categorize applicants? Well, because AI is often wrong. And because implementing an AI solution takes someone's time, and (again) all those someones want to spend their time elsewhere.
Job applicants that they actually want to hire don't go through that portal. They find out about the job via networking, then their interview consists of a hearty handshake.