this post was submitted on 21 Jun 2026
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1 device from 1 user doesn't constitute the whole brand being bad. I have several TCL TVs ranging from 43" FHD to 85" mini QLED and my current phone, which honestly beats out my old LG and Samsung devices.
They're not flashy, I don't see many ads, I don't see big displays or showcases at Best Buy it other retailers... They've let the quality and the features per dollar speak for themselves, hence how they've rapidly built their brand from a US intro in 2014.
I've fought LG on a TV repair and fridge (3x), Samsung on my washer, and each time is been like pulling teeth. My TCL 85" was affected by a surge after an accident blowing out the transformer. I called worried about any sort of help, and after troubleshooting and working with an onsite tech (no ext warranty mind you) they refunded me for a replacement since it couldn't be fixed. That was $2,100 refunded with probably weeks left in my 1year..
I've been certainly happy with the tech, but probably more happy with the support. OK also paranoid and block the smart features and they still function just fine, too.