Japan’s most popular homegrown websites are Yahoo! Japan, Docomo and Rakuten. To this outsider, they look chaotic as hell. Text-heavy, information-dense and plastered with mascots, the sites offer little by way of visual hierarchy telling users what to do or focus on first.
Rakuten and Docomo’s sites both have carousel banners with dozens of liberally applied burned-in images and fonts. Docomo also looks like the aftermath of an explosion at the font factory, one possibly perpetrated by the POiNCO Brothers, a pair of crazed omnipresent yellow parrots. The desktop version of Yahoo!, with its 70 text links, imparts the vibe of early 2000s internet with boxy design, slow load times and static pages, giving users the distinct feeling of being stuck in the past.
This is true across many different corners of Japan’s web: Business homepages that look like they were designed by a teenager in 1998; government websites where crucial information can only be found buried in PDFs; even websites purportedly meant to help graphic designers that are completely broken on mobile.
I’m not alone in my gripes. When Canadian YouTuber Sabrina Cruz posted “Why Japan’s internet is weirdly designed” in 2022, I watched eagerly, as did millions of others. Comments poured in, and responses popped up across various platforms. Know-it-all bloggers, speculating vloggers, LinkedIn designers and smug Redditors — both the disdainful and the defensive — chimed in with theories, all attempting to get to the bottom of Japan’s confounding web aesthetic.
Cruz’s video is heavy on the “weirdly designed” and light on the “why,” pointing mainly to Japan’s early adoption of mobile phones, and subsequent response videos drift into sweeping essentialist generalizations about East and West. And although there’s no single answer to the question of how Japan’s internet came to look the way it does, what was absent from the conversation were the perspectives of actual working designers in Japan.
Among the professionals I spoke to who straddle multiple design cultures, there was a consensus, perhaps not surprisingly, that the confusion simply comes down to cultural bias.
this post was submitted on 23 Dec 2025
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Perhaps due to my heavy consumption of Japanese media, my views are biased. But frankly? I think Western design tendencies are the ones being weird here.
Note quotes are out of order. Also, that by "West" I'm including the Latin America I'm from.
I think the difference is caused by advertisement: Western advertisement is so obnoxious, noisy, bossy, that it is bound to cause even more of a cognitive load than the Japanese counterparts. Western ads boil down to selfish arseholes screeching "are you too stupid to follow simple orders? I told you to consume it!" into your ears, while flashing loud lights. The following excerpt reinforces it:
And this might explain why people in the West avoid minor but still relevant info, while in Japan they seem to expect it:
Moving on:
I have a better name for the so-called "negative space": it's "wasted space". Space that failed to benefit the user.
And while some waste is unavoidable, I think the current Western design tendencies boil down to "cripple your design until you're offering the users the bare minimum, before they stop bothering with it".
Under ideal conditions, the difference in scripts shouldn't be relevant here. Sure, kanji is more informationally dense per character, but as a consequence your average kanji has more strokes than your average Latin letter. Thus requiring larger sizes for comfortable reading. And I think both things cancel each other out, forcing both scripts to convey roughly the same amount of info per area.
For the sake of example, contrast
People here in the Fediverse are probably seeing all four characters the same size, right? Note how the difference between 水/氷 feels way subtler than the one between E/F.
...that is, under ideal conditions.
Apple stores are the embodiment of wasted space.
Otherwise, there are ways to use negative space to help direct the user to important information. It's just often abused to direct them away from it to sell something, sadly.
That's a frequent complaint in the west as well.