this post was submitted on 29 Dec 2025

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Jellyfin: The Free Software Media System

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Making progress (lemmy.ml)

submitted 1 month ago* (last edited 1 month ago) by Pacrat173@lemmy.ml to c/jellyfin@lemmy.ml

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So I finally have my server up and running but I still need a hand.

I cannot access my media library on my internal storage or my 4tb sega gate portable drive I am using. What is the fix for this? Thanks

The issue is resolved I managed to fix it thanks for the help everyone!

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[–] Pacrat173@lemmy.ml 1 points 1 month ago (1 children)

It’s not listed on Jellyfin but on the pc itself I can access it

[–] AverageGoob@lemmy.world 1 points 1 month ago (1 children)

Did you create a library in jellyfin?

[–] Pacrat173@lemmy.ml 1 points 1 month ago (1 children)

That’s what I’m trying to do the files I want to add to the library are on the drive which I can’t see on Jellyfin

[–] AverageGoob@lemmy.world 1 points 1 month ago (1 children)

So when you go to create the library in jellyfin you don't see the external drive but see your other drives as options?

[–] Pacrat173@lemmy.ml 1 points 1 month ago* (last edited 1 month ago) (1 children)

I only see the internal storage

[–] AverageGoob@lemmy.world 1 points 1 month ago (1 children)

Does the user running the jellyfin service have permissions to read the folder/files? You aren't running jellyfin in docker by chance, right?

[–] Pacrat173@lemmy.ml 1 points 1 month ago (1 children)

Tried the docker method earlier and had no luck I downloaded and am running it straight off the terminal

[–] richardwonka@mas.to 1 points 1 month ago (1 children)

@Pacrat173 can you define “no luck”?

Your problem may not be related to docker or the way you run Jellyfin

[–] Pacrat173@lemmy.ml 1 points 1 month ago

When trying to run the docker I got an error. I can access the server both on my PC and phone after I switched the terminal something i hadn’t been able to do with any other method