this post was submitted on 23 Mar 2026
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Do the ratings on Google Maps have any correlation with the quality of the businesses? (sh.itjust.works)
submitted 5 days ago by notsosure@sh.itjust.works to c/outoftheloop@lemmy.world
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[–] Rivalarrival@lemmy.today 27 points 5 days ago

No direct correlation, no. Businesses are largely able to refute and remove derogatory reviews with a little effort. The correlation is in how much effort they are willing to put in to maintain their image. Often that willingness extends to the actual operation of their business, but not always.