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Air Canada apologizes for booting passengers who complained that their seats were smeared with vomit (apnews.com)

submitted 10 months ago by MicroWave@lemmy.world to c/news@lemmy.world

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Benson said workers sprayed the area with perfume to hide the smell. The passengers assigned to those seats told a flight attendant that the seat and seatbelt were wet and they could still see vomit. The attendant and a supervisor told them that the flight was full, and they would just have to sit there.

The women were attempting to use blankets and wipes to settle in when one of the pilots showed up, Benson wrote. She said the pilot told the women, who were on their way to Vienna, that they could leave and book new flights at their own expense “or they would be escorted off the plane by security and placed on a no fly list!”

Benson said the pilot accused the women of being rude to the flight attendant, which she disputed — “they were upset and firm, but not rude!”

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[-] liara@lemm.ee 59 points 10 months ago

Air Canada: we're not happy until you're not happy

this post was submitted on 06 Sep 2023

352 points (100.0% liked)

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