-1

Help! Created new account on lemmy.ca, and can't log in. (mstdn.ca)

submitted 11 months ago by swordgeek@mstdn.ca to c/lemmy_ca_support@lemmy.ca

5 comments fedilink hide all child comments

Help! Created new account on lemmy.ca, and can't log in.

I created an account, set a password, and now when I try to use them, they don't get me off the login page.

If I change either my username or password by a character, it clearly says 'credentials are wrong,' implying that my unmolested credentials are correct - but it won't log me in.

I've tried different browsers, turned off uBlock Origin, but nothing helps.

Any advice?

@lemmy_ca_support

you are viewing a single comment's thread
view the rest of the comments

[-] Rentlar@lemmy.ca 1 points 11 months ago* (last edited 11 months ago)

Did you verify email (if you provided email or if it was mandatory?)

[-] swordgeek@mstdn.ca 3 points 11 months ago

@Rentlar I provided an email address, but never got a verification email. (and yes, I checked my spam folder.)

Could it possibly be the fact that my email address has "spam" in it?

(Aside: the fact that I can post here from Mastodon is frickin' cool.)

[-] Rentlar@lemmy.ca 1 points 11 months ago

Interesting. Well, see if @smorks can get you sorted, it could potentially be something email related on either end. Hope to see you more in this area of the Fediverse!

this post was submitted on 15 Nov 2023

-1 points (42.9% liked)

Lemmy.ca Support / Questions

483 readers

1 users here now

Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to !lemmy_support@lemmy.ml

founded 3 years ago

MODERATORS