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Help! Created new account on lemmy.ca, and can't log in. (mstdn.ca)

submitted 9 months ago by swordgeek@mstdn.ca to c/lemmy_ca_support@lemmy.ca

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Help! Created new account on lemmy.ca, and can't log in.

I created an account, set a password, and now when I try to use them, they don't get me off the login page.

If I change either my username or password by a character, it clearly says 'credentials are wrong,' implying that my unmolested credentials are correct - but it won't log me in.

I've tried different browsers, turned off uBlock Origin, but nothing helps.

Any advice?

@lemmy_ca_support

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[-] smorks@lemmy.ca 2 points 9 months ago

did you try resetting your password? actually, on second thought, if you didn't receive an e-mail confirmation, then you may not get the password reset e-mail. I can look into this more later tonight.

[-] swordgeek@mstdn.ca 2 points 9 months ago

@smorks I figured it out. I'm an idiot.

I put in the wrong email address - one that may not even exist (and if it does exist, it's not mine.)

I blame the fever I had this morning. Is there any way you can just trash the account and I can start again, or correct the email address?

[-] Rentlar@lemmy.ca 1 points 9 months ago* (last edited 9 months ago)

Did you verify email (if you provided email or if it was mandatory?)

[-] swordgeek@mstdn.ca 3 points 9 months ago

@Rentlar I provided an email address, but never got a verification email. (and yes, I checked my spam folder.)

Could it possibly be the fact that my email address has "spam" in it?

(Aside: the fact that I can post here from Mastodon is frickin' cool.)

[-] Rentlar@lemmy.ca 1 points 9 months ago

Interesting. Well, see if @smorks can get you sorted, it could potentially be something email related on either end. Hope to see you more in this area of the Fediverse!

this post was submitted on 15 Nov 2023

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