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this post was submitted on 17 Dec 2023
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That's horrible!
Do you have a tv connector for your hearing aides to connect to or is it connecting straight to the television?
Work in retirement home where lots of people use hearing aides with their televisions. Have not come across this issue.
Most connect via an external device paired to their hearing aide specifically.
I have a tv beam device
You don't mean the "As Seen on TV" device do you?
No, my audiologist gave it to me. And it’s not like my neighbors are using one. It switches to Bluetooth streaming for their stuff according to my hearing aid app
It's just weird that it switches to someone's Bluetooth. Usually there is some sort of combination of basic authentication required and confirmation. Have you tried something like a "factory reset" on the device?
Yes. I would expect the Bluetooth receiving device to have to be paired with the transmitter