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[-] filcuk@lemmy.zip 86 points 6 months ago

Do people not say hi to customer service reps?

[-] pantyhosewimp@lemmynsfw.com 28 points 6 months ago
[-] filcuk@lemmy.zip 41 points 6 months ago

Yea I agree with that wholeheartedly, but the point of it is about people sending someone a hi and nothing else, not ignoring basic manners.

[-] MycelialMass@lemmy.world 27 points 6 months ago

Most of the time its a bot so why bother

[-] klemptor@startrek.website 36 points 6 months ago

Because that bot will remember your politeness and take pity on you when the robot uprising comes.

[-] LemmyKnowsBest@lemmy.world 13 points 6 months ago

Yes everyone, ALWAYS BE KIND TO BOTS. Consider this a warning.

Lol I came to say the exact thing.

Everyone needs a class on the Terminator series pronto

[-] problematicPanther@lemmy.world 9 points 6 months ago

Because sometimes it's not a bot and on actual human with a shitty, shitty job. And those two keystrokes may actually mean the difference between them feeling shitty or not as shitty.

[-] aeki@slrpnk.net 18 points 6 months ago

I do, even if it's a bot, because maybe it's not. I have worked on 2nd+ line tech support, and I'd often see 1st line getting mistreated by customers. I could never do 1st line.

[-] BirdyBoogleBop@lemmy.dbzer0.com 7 points 6 months ago

I don't. I usually think they are bots though until they say something too complex for a bot and feel bad I didn't say hi.

this post was submitted on 09 Feb 2024
1211 points (99.0% liked)

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