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They exchanged an invoice which is closer to a quote unfortunately, as invoices are not contracts with clauses.
What sucks is it would cost her more in lawyer fees to sue than she lost. Fuck Tesla.
I don't think you can bring a lawyer to small claims court, to prevent this exact scenario. Tesla might send a manager or nobody. They can't send their legal team.
Source
IDK if 16k is small claims, but if it is, she should definitely take it there.
You can't sue for the whole amount if you don't actually deliver the items. Unless the contract specifically states the entire amount is non-refundable.
You don't have a right to the profit, but you could probably get your costs and labor back. It might be easy. They might not even show up.
I wasn't even thinking of small claims court since I thought the cap was only a few thousand dollars (depending on location), but that is good to know.
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Yeah, if you're an inexperienced caterer this is an unfortunate lesson.
It depends. Somewhere in there she said the rep switched and approved it. I would have definitely asked for something up front. But it can be confusing if you are bounces around between reps.
Sue then for legal fees, also. Fat chance, I know.