9
submitted 3 months ago* (last edited 3 months ago) by vext01 to c/support@lemmy.world

Hi,

Several posts I've made to /c/fountainpens have not made it to lemmy.world from the lemmy.sdf.org instance.

If you compare these two urls, you can see that the top post (and several others) are only visible when viewed from sdf:

https://lemmy.world/c/fountainpens https://lemmy.sdf.org/c/fountainpens@lemmy.world

I've looked at the debugging tool and the sdf instance thinks that outbound lemmy.world is up to date, so has lemmy.world rejected the posts somehow?

It seems to happen non-deterministically. Some posts have made it through. This has been ongoing for at least a couple of weeks now.

Any ideas?

Edit: this post did federate... could it be to do with posts with images or something?

top 7 comments
sorted by: hot top controversial new old
[-] MrKaplan@lemmy.world 3 points 3 months ago

It does indeed seem to have been an issue with loading metadata for the image at the time.

I'm not sure if sdf pict-rs was slow at the time or what was causing it at this point, but Lemmy cut it off after 9 seconds of processing the post and that's where it failed. Unfortunately the logs don't give a reason currently.

If you remove your vote on the post and restore it after a minute it will likely trigger it to get processed properly, although this is obviously not a usable solution.

We'll have to look into if we can improve this somehow.

[-] vext01 1 points 3 months ago

I've tried downvoting and upvoting and cancelling the upvote and putting it back. Neither worked.

This is frustrating.

Any news at your end?

[-] vext01 1 points 3 months ago

Could be something to do with image processing on sdf?

Sometimes it takes multiple attempts to upload a picture, although I'd assumed that was a bug in the client (voyager).

I downvoted my post, waited a minute, the upvoted it. Let's see if it shows.

[-] Rooki@lemmy.world 1 points 3 months ago

Hi,

we will investigate this matter, we have some issue on slrpnk.net too and i think it has some relation to yours.

Thanks for your patience.

[-] vext01 2 points 3 months ago

Thanks for getting back to me! I hope it can be fixed because it's a community I mod.

Out of interest, how do you debug such things? Is there a log file you inspect? Is it public?

[-] Rooki@lemmy.world -5 points 3 months ago

Logfiles and partially a public site i forgot what url directly but it tells you the desync / delay of certain federations between instances.

this post was submitted on 04 Aug 2024
9 points (100.0% liked)

Lemmy.world Support

3212 readers
37 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world



founded 1 year ago
MODERATORS