Companies would rather cut their noses of in the end of a quarter, to claim a weight loss, than do something that would spell positive results for its lifetime...
I recently had the misfortune of trying to fix a problem on my kids windows computer and it's striking the difference between Linux and windows forums.
A Linux forum:
"RTFM but here's four commands that will fix your problem plus fix a bunch of things you didn't even know you had a problem with"
A windows forum:
"My name is Mr Anderson and has been awarded high quality question answerer three years running plus best cut lawn by the HOA. I am not affiliated in any way with Microsoft so don't go running to them if you mess up your computer.
Here is fifty eleven things to click on that is highly dependent on the language set on the computer and which is likely changed by Microsoft since I wrote this. The instructions are also highly general and in no way specific for your actual problem."
And the extra costs to support a feature I never use.
Exactly who knows!?
But in all seriousness, considering how large the company seems to be with outsourcing and multiple internal levels of support, it sounds like a juicy target both for ransomware and industrial espionage.
With deep fakes all around you can't really trust a phonecall just because you believe that you recognise the voice ๐๐
I like the malicious compliance but I find that to be a bad way to do a poll. Better would have been one comment with the text "Upvote if you want John Oliver pics, downvote if you want it to go back to normal".
The way they did it if one group only upvote their alternative and the other also downvotes the opponent then the result isn't representative. Or at least could be claimed not to be.
This is due to a murder that happened at an IKEA a couple of years ago. The murderer used knives from the department store.
That won't help, you need scissors to open the packaging for knives from IKEA.
My colleagues while brainstorming: "That was good. Say it again!".
Me: "Sorry, I don't listen to me when I'm talking".
It might be as Louis Rossmann said, it was a mistake to say "we're going black for two days. They should've just says "were going black until you cange the rules again".
A possible problem is that they would be forced to find new volunteers to run them. While I bet there's many who want to be "gods" I bet it's harder to find people who can do it well enough to run a 10+ million forum. Especially hamstringed by reddits lack of modtools.
So sure, Reddit can remove the mods and do it multiple times but it will continuously lead to a worse experience and sooner or later an unacceptable amount of spam, hate and CP will cause the advertisers to pull their ads.
From a business standpoint I would never want to hire that accountant. If he openly talks about employees that way and being a bad customers to others he would probably also be a very bad supplier.