Used to be the case you'd get discussion, now it's very much just trolls or diehard fans of the game that trawl through the reviews refuting any criticism. Honestly, I noticed a shift in general, standards for games has definitely lowered. I think a lot of the new generation literally don't know what they missed and their baseline is live service shite.
Indie games are the way to go, I don't play any big games anymore, because they are always dogshit disappointments. The way I see it, generally the more it's marketed, the worse it's going to be.
Yeah, of course, not all responses are bad. Some are informative and add more context, but a lot are just trolls.
Some games are supposed to be hard and that's the only place that kind of comment would be justified.
If a game is so slow to start that it can't show you what it is about in 2 hours, then it is just a poorly designed game, or intentionally designed to tip you over the refund window.