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submitted 1 year ago by JusticeForPorygon to c/nintendo@lemmy.world

I have a Pokemon Scarlet joycon that stopped working after I opened it up for a repair. I double/triple checked everything and it's all connected, I let it charge and nothing. I don't really want to send it to Nintendo since they don't guarantee a replacement of the same style. Should I take it in somewhere to be looked at, or should I just buy a replacement and do a shell swap?

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[-] Rynelan@feddit.nl 4 points 1 year ago

Well officially you already waived your warranty by opening it yourself. So even sending it in Nintendo might noticed you already did that and won't do anything about your issue.

Doesn't it work at all anymore? Even connected directly to the screen?

Or maybe just the LED's aren't working (and with that likely the Sl and Sr as well) but still making a wireless connection?

And why did you open it in the first place? What was wrong?

[-] Rouxibeau@lemmy.world 2 points 1 year ago

I opened my R/B after kid dropped Switch down stairs; some time later I had no issues with an exchange.

[-] Bartsbigbugbag@lemmy.world 2 points 1 year ago

No. Opening a device is categorically NOT a warranty voiding action, by law. At least in the US. Though, in this case, it does sound like they damaged the joycon, which would make it not eligible for warranty, but it has nothing to do with opening the device.

[-] JusticeForPorygon 1 points 1 year ago

Yeah it's got no signs of life, even when connected directly. I opened it to replace the plastic clips that lock the joycons onto the tablet, as after only a few months they had worn down to the point of being useless. I could have sent it to Nintendo and that would have probably been the smarter option, but I noticed IFixit sold metal replacements and the job seemed simple enough. I did the replacement on both joycons and right after they both worked fine. It was only the next morning that the purple one ceased function. My red/scarlet one still works fine.

[-] Bartsbigbugbag@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

Did you disconnect the battery without shorting the two terminals together or using a metal tool? You should never ever unplug anything in a device until after you’ve unplugged the battery.

[-] JusticeForPorygon 2 points 1 year ago

That might be it, though I believed I used plastic tools. The only thing I unplugged was the cable that runs between the two plastic panels.

[-] Bartsbigbugbag@lemmy.world 1 points 1 year ago

Hm.. it’s not best practice, but that shouldn’t kill it entirely either. Ah I wish you were local, I’d love to take a look at it.

[-] JusticeForPorygon 1 points 1 year ago

Ehh, I can get a replacement for pretty cheap and have the shell swapped by someone who knows what they're doing.

this post was submitted on 17 Aug 2023
24 points (96.2% liked)

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