United Kingdom
General community for news/discussion in the UK.
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I think this is the problem. A shitty regulator with poor governance. Not necessarily privatisation in general.
Oh, I think it's both, in such a case, because - and this is just logic - when the organization providing a human service is beholden first to shareholders and the salary needs of big CEOs, the service provided to the people suffers in that back seat.
This has been proved repeatedly and consistently.
It is really hard for a government agency to switch from self performing to contracting and it requires a very different skill set in setting up contracts and regulations. Hell, it can be very difficult for government agencies to switch between different kinds of contracting.
And usually, it requires very intelligent people and it is hard to keep intelligent people in these roles on government pay.